OUR CURRENT OPERATING STATUS

Lilongwe, 29 March 2021

Malawi has not escaped the devastating impact COVID-19 has had on the global community as a whole. Our operational base relies heavily on tourism to the region as well as local corporate and leisure travel – all of which had all but ceased to exist under the COVID pandemic. Fortunately, Malawi reopened airports from 01 September 2020 and both visitors and residents are free to travel on Ethiopian Airlines, Kenya Airways and Malawi Airlines services to and from both Lilongwe and Blantyre. 

 

ULENDO AIRLINK will resume Scheduled Flight Services from 01 SEPTEMBER 2021. Capacity and frequency on our scheduled routes has been reduced to ensure we can offer a reliable, sustainable service to our passengers, agents and partner lodges. 

 

Guests are reminded that Private Charter Flights are operating from our Lilongwe base. We keep small parties travelling together in a single aircraft and limit interaction with other passengers. Our sales teams are available to help you plan your next flight and answer any questions you may have regarding flying in Malawi as we ease back into commercial flight operations.

 

The ULENDO CORPORATE TRAVEL, and ULENDO SAFARIS teams continue to operate and are ready to assist with enquires and travel arrangements while our key partner lodges KAYA MAWA, MVUU CAMP & LODGE, THE MAKOKOLA RETREAT, KUTHENGO, MKULUMADZI and several SOUTH LUANGWA LODGES are ready to welcome guests.

 

We will continue to access developments and adjust our model to ensure the safety of both our passengers and staff at all times. We look forward to resuming full flight services as restrictions are lifted and we are all free to explore the world and safely enjoy the wonders of travel. 

 

Our thoughts and best wishes are with our industry partners, colleagues as well as affected communities and we look forward to meeting the challenge of recovering from this damaging pandemic together. See you on the other side -  Stay positive, stay safe and be sensible!

 

MALAWI TRAVEL POLICY

 

Updated: 29 March 2021

  • MALAWI AIRPORTS REMAIN OPEN FOR INTERNATIONAL VISITORS AND  VISAS CAN BE PURCHASED, IN CASH, ON ARRIVAL FOR MOST NATIONALITIES. PLEASE CHECK MALAWI IMMIGRATION WEBSITE FOR CURRENT LIST OF NATIONALS REQUIRING VISAS FOR MALAWI.

  • LAND BORDERS ARE CLOSED TO ARRIVING VISITORS UNTIL FURTHER NOTICE. DEPARTURES ARE PERMITTED SUBJECT TO REGULATIONS IN PLACE BY NEIGHBOURING COUNTRIES. LOCAL CITIZENS OR HOLDERS OF VALID RESIDENTS PERMITS ARE ALLOWED TO ENTER MALAWI THROUGH LAND BORDERS.

  • ALL DEPARTING TRAVELLERS ARE REQUIRED TO HAVE A NEGATIVE COVID TEST RESULT CARRIED OUT NO MORE THAN 72 HOURS BEFORE TRAVEL. BOARDING OF FLIGHTS IS PROHIBITED WITHOUT A VALID NEGATIVE TEST RESULT.

  • ARRIVING PASSENGERS ARE REQUIRED TO HAVE A NEGATIVE COVID TEST RESULT CARRIED OUT NO MORE THAN 10 DAYS BEFORE TRAVEL TO MALAWI.

  • ARRIVING PASSENGERS ARE REQUIRED TO "SELF-MONITOR" FOR 10 DAYS FROM ARRIVAL AND REPORT TO HEALTH OFFICIALS SHOULD THEY EXHIBIT ANY SIGNS OF COVID-19 DURING THIS PERIOD. NO QUARANTINE MANDATORY REQUIRED.

  • CURRENTLY ONLY KAMUZU INTERNATIONAL AIRPORT IN LILONGWE AND CHILEKA INTERNATIONAL IN BLANTYRE ARE OPEN FOR INTERNATIONAL FLIGHTS.

  • LIMITED INTERNATIONAL SCHEDULED FLIGHTS ARE BEING OPERATED: Ethiopian Airlines | Addis Ababa (Tuesday, Wednesday, Friday & Saturday), Kenya Airways | Nairobi (Tuesday,Wednesday, Friday & Sunday), Malawi Airlines | Johannesburg (4 per week) & Dar es Salaam (2 flights per week).

  • SOCIAL DISTANCING MUST BE OBSERVED AT ALL TIMES.

  • WEARING OF FACE MASKS IN PUBLIC IS MANDATORY AND NONCOMPLIANCE WILL RESULT IN FINES BY MALAWI POLICE SERVICES & HEALTH AUTHORITIES.

  • CURFEW IS IN PLACE BETWEEN 9PM AND 5AM.ONLY ESSENTIAL SERVICE PERSONNEL MAY MOVE AROUND BETWEEN THESE HOURS. 

  • MASKS WORN INSIDE ALL PUBLIC BUILDINGS. MOST SHOPS, BANKS AND OTHER PUBLIC FACILITIES REQUIRE MASKS TO BE WORN BEFORE ENTRY IS PERMITTED. PUBLIC GATHERINGS ARE LIMITED TO A MAXIMUM OF 100.

  • CONTROLS ARE SUPPOSEDLY IN PLACE LIMITING THE SIZE OF PUBLIC GATHERINGS.

DOWNLOAD THE CURRENT LIST OF MALAWI GOVERNMENT APPROVED COVID TESTING FACILITIES FOR TRAVEL CERTIFICATES.. 

Was your Ulendo flight cancelled due to the COVID "shut-down"? 

We believe a little optimism is always a good thing and what better way to get through the current turmoil than to plan your "post-covid" holiday! If your itinerary to our corner of Africa has been thrown out the window, here are a few options available to our passengers:

CHOOSE NEW DATES OF TRAVEL

If you have a ticketed flight itinerary and wish to rebook dates of travel, select any alternative date of travel before 15 JANUARY 2023 and we will re-book you, subject to seat availability in the same class of travel at a change of reservation fee of US$25. Drop an email to reservations@flyulendo.com with your booking reference and new dates and we'll do the rest! 

CANCEL YOUR FLIGHTS ENTIRELY

If you are unable to rebook your travel, you can apply for a refund but you will need to pay the applicable refund processing fee and any bank charges. It is important to note that your initial ticket payments are converted to Malawi Kwacha at the Rate of Exchange on the date payment is received. We are only able to refund you the Malawi Kwacha received and conversions to foreign currency will be made that the prevailing Bank TT Sell Rate on the date of refund processing and regret that any losses due to devaluation in local currency will be for your account. Ulendo appreciate that each passenger has unique circumstances and want to see you flying with us as soon as possible. Please contact our reservations team to explore all available options before opting to cancel your trip entirely. 

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